
- Image by pchow98 via Flickr
Full support is of the utmost importance – find a program that provides 24×7 direct access, as not obtaining this level of support will severely impede your ability to learn. Email support is too slow, and phone support is often to a call-centre which will chat nicely with you for 5 minutes to ask what the issue is and then simply send an email to an instructor – who will then call back sometime over the next 24hrs, when it suits them. This is not a lot of use if you’re lost and confused and only have a specific time you can study.
Keep looking and you’ll come across the very best companies which recommend and use online support 24×7 – including evenings, nights and weekends. Never make the mistake of compromise with the quality of your support. Many students that give up, are in that situation because of support (or the lack of).
The way a program is physically sent to you isn’t always given the appropriate level of importance. How many stages do they break the program into? What is the specific order and do you have a say in when you’ll get each part? Many companies enroll you into some sort of program spread over 1-3 years, and deliver each piece one-by-one as you complete each exam. This sounds reasonable until you consider the following:
- What if there are reasons why you can’t finish every exam?
- What if you find the order of the modules counter-intuitive?
Due to no fault of yours, you may go a little slower and therefore not end up with all the modules.
For maximum flexibility and safety, it’s not unusual for students to request that each of their modules get posted to them in advance. You can then decide at what speed and in which order you want to work through the syllabus.
A big contender for the biggest issue to be got round for IT students can be attending multi-day workshops. Many training schools extol the virtues of the so-called ‘benefits’ of these classes, but most students end up finding them a thorn in your side due to many reasons:
- Frequent back and forth visits – sometimes 100’s of miles or more.
- Weekday only access for workshops is typically the case, and with 2-3 days to book off work, this is usually problematic for many working people.
- Most of us think 4 weeks holiday each year is barely enough. Use up a big chunk of this for educational workshops and see how much more difficult it makes things.
- Workshop days typically get bloated with students.
- Tension is often caused inside the classroom because most students want to move at a pace comfortable for them.
- The growing costs associated with travel – driving to the training centre and of course over-night bed and breakfast can really add up over several visits. With only 5-10 classes at about thirty-five pounds for one night’s accommodation, plus a petrol cost of 40 pounds and food at 15.00, that equates to 450-900 pounds of add-on cost.
- Do you want to risk even a small chance of getting side-stepped for potential advancement or pay-rises because your employer knows you’re retraining.
- It’s common to find that, at times, it’s uncomfortable to raise questions in a class full of other trainees – so we don’t appear ignorant.
- Typically, classes are simply unreachable, when you work away for part of your week or month.
It has to make so much more sense to take classes when it suits you — not the training company – and employ videos of instructors with interactive virtual-lab’s. Any time you get a problem, utilise the 24×7 Support (that you should have insisted on for any technical study.) You should remember, if your PC is a laptop, you could study in breaks at work. Note-taking is a thing of the past – all the lessons and background info are laid out on a plate. Anything you want to do over, it’s all right there. The final outcome: Reduced hassle and stress, saved money, and no travelling or long journeys.
Related articles
- ‘Online Learning’ Industry is Almost Monopolised By ‘THE BIGGIES’ (techpluto.com)
- New Vistas in Microsoft Certification (5min.com)
- Where the tech jobs are now (money.cnn.com)
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